Benefits/How it works

Why should I hire an online secretary?

  • Cost-Effective: You can save money by only paying for the hours worked, avoiding overhead costs associated with hiring a full-time employee.

  • Time Savings: Delegating administrative tasks frees up your time to focus on core business activities and growth strategies.

  • Flexibility: Online secretaries offer flexible working arrangements, allowing you to scale up or down based on your needs without the commitment of hiring additional staff.

  • Increased Productivity: With administrative tasks off your plate, you can enhance productivity and efficiency in your business.

  • Scalability: As your business grows, online secretaries can adapt to handle increased workload and responsibilities.

  • Reduced Stress: Offloading tasks to an online secretary can reduce stress and overwhelm, allowing you to maintain a better work-life balance.

  • Professional Support: Online secretaries often have experience working with various industries and can provide professional support tailored to your specific needs.

How does it work?

Working with an online secretary is about building a partnership based on trust, clear communication and mutual respect.  It frees up your time to focus on growing your business whilst ensuring the admin side of things runs smoothly.. The process is pretty straightforward, here’s a rundown of how it typically works:

  1. Initial consultation:  It usually starts with a chat to discuss your needs.  This can be done via email, phone call or zoom call.
  2. Agree on Services:  You’ll outline the tasks you need help with, such as managing emails, sending quotes or basic book keeping.
  3. Set expectations:  Clear communication is the key.  We’ll agree on deadlines, how often we’ll check in, preferred communication methods and any other important details.  We will also agree on a payment structure, whether it’s an hourly rate, a retainer fee or per-project pricing.  I will then provide a contract for you to sign.
  4. Delegate tasks:  Once everything is agreed, you can start delegating tasks.  You can send over work via email, text, WhatsApp or any other method you prefer.  
  5. Feedback:  It’s important to provide feedback regularly to ensure tasks are being completed to your satisfaction.  This helps to refine the process and ensures you are getting the support you need.
  6. Ongoing Support:  As your business evolves, your needs might change.  Your online secretary can adapt to support you in new areas or take on additional tasks.